Privacy Statement

This privacy statement outlines what personal information we collect, how we store, use and share it, and how you can access or correct your personal information. We are committed to protecting your privacy when you visit our website or contact us in any way.

This privacy statement is subject to, and should be read with, our Standard Terms of Use. For additional information about how we access and use your personal information within the Noted system, please refer to our Standard Terms of Use.

We may update this privacy statement from time to time by placing an amended version of the privacy statement on this website. Please check the website regularly for any changes to this privacy statement. Once the privacy statement has been changed, your ongoing use of the website and/or our services confirms your acceptance of the changes.

Your personal information

We collect the following information about you: name, profession, organisation details, country, contact information, referral information, contact request message, and website activity.

We collect personal information directly from you when you access our website and request that we make contact with you through our website contact form. We may also receive personal information about you from other users of our website and/or services that you have authorised to provide us with such information.

We may access, process and/or disclose personal information about you or that you provide to us in order to: (i) provide you with our services; (ii) analyse and monitor use of our services and to inform you of any products, software, services or information that we believe you may be interested in; (iii) comply with the law or legal proceedings served on us (including any notification and reporting obligations and any access directions, imposed on us by Government agency); (iv) enforce and investigate potential breaches of our Standard Terms of Use or any other unauthorised use of our services; (v) protect our rights, property, or the safety of our employees, customers or the public; and/or (vi) for any other purpose we specifically tell you about or that you have otherwise authorised.

If you choose not to share your contact details, we will be unable to respond to your contact request. Further, if you haven’t provided correct and up to date information to us, we may not be able to properly provide our services to you.

Storing and sharing your personal information

We keep your information safe by storing it in online password protected databases and only allow Noted staff (or other persons who you have authorised to access your information) to access it.

We do not sell or rent your personal information to any third party. However, we do share your personal information with trusted third parties that work on our behalf to drive our services to you (such as for computing and storage purposes, for email correspondence and marketing purposes). We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.

We utilise the services of overseas entities in Australia and Germany to provide us with hosting and maintenance services. Consequently, we may transfer your information to parties located in these other countries. Although we will endeavour to ensure that your personal information is treated securely and in accordance with this privacy statement and our Standard terms of use, as well as applicable data protection laws, you acknowledge that some of these countries may not have an equivalent level of data protection laws as those in New Zealand.

Cookies

A cookie is a piece of information that our web server may send to your machine when you visit our website. The cookie is stored on your machine, but does not identify you or give us any information about your computer.

A cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on our website. We use cookies to learn more about the way you interact with our content and help us improve your experience of using our website.

With most internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more. If you reject the use of cookies, you will still be able to access our website but please note that some of its functions may not work as well as if cookies were enabled.

Links to other sites

We may provide links on our website to other websites. If you use these links, you will leave our website and we are not responsible for any third party websites, their content or their usage of your personal information. We advise that you check the terms and conditions of use, the privacy policies and any other guidelines for access and use on those websites as they will apply to your access and use of those websites and any services and information contained on such websites.

Email communications

All Noted contact requests we receive through our website contact form or contact requests sent directly to sales@noted.com or support@noted.com will be signed up automatically to receive email marketing communications. For all our marketing emails, you can choose to remove yourself from receiving these communications by following the “unsubscribe” prompt at the bottom of each email.

Your privacy rights

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected or deleted from our records, or you have any questions or concerns about the personal information that we hold about you, please contact us at sales@noted.com